or
Customer Success Team Assistant
JOB
"ArctX" LLC needs a Customer Success Team Assistant.

Job Responsibilities

  • Plan, assign and coordinate daily workload to Customer Success team
  • Help Customer Support Manager in planning and executing Customer Success functions
  • Ensure that the team follows company policies and procedures
  • Provide operational support and develop processes that drive product adoption and successful client outcomes
  • Uncover and act on challenges, barriers and opportunities around the Customer Success team’s efficiency and scalability
  • Assist in Customer success team hiring and HR processes.

Required Skills and Qualifications

  • Higher education
  • Fluency in Armenian and English, knowledge of Korean will be a big plus
  • Good understanding of Customer Success processes
  • Working experience in a relevant industry will be a plus
  • Experience of working with a team of 60+ employees
  • Excellent communication and interpersonal skills
  • Advanced organizational skills and ability to multitask
  • Flexibility and problem-solving skills
  • Ability to work under pressure
  • Self-driven and proactive nature
  • A can-di attitude.

Those who are interested in this program can send their CV to the following e-mail address:  acc@ysu.am 

In the subject section please write the name of the job.

Application deadline 03.11.2021

YSU AND DIRECTOR OF "GRANT THORNTON" CJSC SIGNED A MEMORANDUM OF COOPERATION
YSU AND DIRECTOR OF "GRANT THORNTON" CJSC SIGNED A MEMORANDUM OF COOPERATION
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YSU AND "HAYPOST" SIGNED A MEMORANDUM OF COOPERATION
YSU AND "HAYPOST" SIGNED A MEMORANDUM OF COOPERATION
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