or
Call Center Specialist
JOB
EcoVille Solar Teghnologies needs a Call Center Specialist․

Job Responsibilities

  • Reply to incoming calls, providing customers with complete information about solar systems, pricing and sales conditions
  • Make cold calls and set appointments for salespeople
  • Accept online orders
  • Process and enter the information into the system
  • Follow the rules for answering phone calls
  • Attract new customers and provide information
  • Fix customer problems and process the information received through various means of communication
  • Cooperate with marketing and sales teams
  • Prepare reports about incoming and outbound calls, feedbacks and results.

Required Skills and Qualifications

  • Bachelor’s degree (preferably in sales or psychology)
  • Perfect oral and written knowledge of English (preferably a native speaker)
  • Be open for accepting comments regarding call handling skills
  • Excellent oral expression and communication skills
  • Team work and sociability
  • Ability to listen
  • Resistance in stress
  • Customer centric personality
  • Knowledge of MS Office and Internet navigation skills

WORKING HOURS (AM TIME)

9:00pm - 6:00am

OFFICE/REMOTE BASED

Remote (from home)

FULL/PART TIME

Full time.

Those who are interested in the submitted work, please send a CV to the email address  acc@ysu.am  with a title in the subject field.

Application deadline 22.11.2021

YSU AND DIRECTOR OF "GRANT THORNTON" CJSC SIGNED A MEMORANDUM OF COOPERATION
YSU AND DIRECTOR OF "GRANT THORNTON" CJSC SIGNED A MEMORANDUM OF COOPERATION
YSU Acting Rector Hovhannes Hovhannisyan and Director of "Grant Thornton" CJSC Armen Hovhannisyan signed a memorandum of cooperation today.
YSU AND "HAYPOST" SIGNED A MEMORANDUM OF COOPERATION
YSU AND "HAYPOST" SIGNED A MEMORANDUM OF COOPERATION
YSU Acting Rector Hovhannes Hovhannisyan and HayPost Chief Executive Officer Hayk Karapetyan signed a memorandum of cooperation in the rector's office today, according to which the parties pledged to cooperate closely in the field of education and practice.
INFORMATION MEETING AT YSU ABOUT  INTERNATIONALLY FAMOUS ENGLISH TEST IELTS
INFORMATION MEETING AT YSU ABOUT INTERNATIONALLY FAMOUS ENGLISH TEST IELTS
YSU Alumni and Career Center organized an interactive information meeting today within the framework of cooperation with the Armenian branch of the British Council about internationally famous english test IELTS.